Ava Jones, PhD, MSM, RN

Dr. Ava Jones, a native of Jackson, Mississippi, “The Hospitality State,” holds a Bachelor of Science degree in Nursing from the University of Southern Mississippi, a Master of Science in Management from Troy University, and a Doctor of Philosophy in Organizational Leadership from Regent University. Retiring from the United States Navy May 2005 at the rank of Commander, Dr. Jones has held a variety of staff, middle management and executive level positions over her 30+ year career. A Certified Behavioral Consultant, Dr. Jones was a Malcolm Baldrige National Quality Award Examiner, 2003 – 2011 (promoted to Alumni 2010), a state of Florida Quality Award Lead Examiner 2004 – 2009, and past leader of a national healthcare best practices sharing project. Relentlessly innovative, she is committed to improving the performance of organizations by linking cultural and service excellence with proven performance improvement methodologies. Having been described as “maniacal about customer loyalty,” and “the leader’s leader,” audiences are impressed with her ability to interpret the complexities of chaordic systems and convert them to simplistically easy to understand concepts. Witty, an expert in her field, and a rousing motivator, Dr. Jones’s engaging presentations have resulted in travel throughout the United States, the Caribbean, and Canada. A past and present member of a number of community boards and affiliations, Dr. Jones is the founder of CamOli Consulting, LLC. She is most passionate about leader/follower/organizational development and transformation. In her words: “I am energized by setting outcome goals at seemingly insurmountable levels. With that said, I am openly fanatical and always eager to accept a challenge that seems impossible to overcome.”